Custom Deliveries

See also: Collectables, Crystarium Deliveries and Studium Deliveries

Custom Deliveries are NPCs that accept turn-ins of specific collectables and reward players with gil, EXP and Scrips.

Clients will come to trust you more and more as you complete deliveries and increase their satisfaction level. Upon reaching a new satisfaction level, you will have the opportunity to learn more about them and earn greater rewards from deliveries.

Custom Deliveries were first introduced with Zhloe Aliapoh in patch 3.55a. A new custom delivery NPC is usually added every major odd-numbered patch, making three new NPCs per expansion starting from Stormblood.

Requirements

Players can unlock Collectables as a system by completing the level 50 quest Inscrutable Tastes. Players start the quest by talking to Morgayne in Foundation (X:10.1 Y:10.4). It requires the prior completion of the level 50 Heavensward MSQ The Better Half.

Additionally, further levels of the Scrip Exchange are unlocked in each expansion. Beginning with Stormblood's Reach Long and Prosper, these quests are single conversations without Journal entries. Once an expansion's inventory is unlocked, it becomes available at all Scrip Exchange NPCs:

Quest	Type	Level	Quest Giver	Unlocks
Inscrutable Tastes		50	Morgayne	Collectables Scrip Exchange   Collect
No Longer a Collectable		56	Lydirlona	Aetherial Reduction
Go West, Craftsman		60	Lydirlona	Collectable Appraiser (Idyllshire) Scrip Exchange (Idyllshire) Splendors Vendor (Idyllshire)
Reach Long and Prosper		60	Galiena	Collectable Appraiser (Rhalgr's Reach) Scrip Exchange (Rhalgr's Reach) Splendors Vendor (Rhalgr's Reach)
The Boutique Always Wins		70	Mowen	Collectable Appraiser (Eulmore) Scrip Exchange (Eulmore) Splendors Vendor (Eulmore)
Expanding House of Splendors		80	Ofpilona	Collectable Appraiser (Radz-at-Han) Scrip Exchange (Radz-at-Han) Splendors Vendor (Radz-at-Han)
Dawn of a New Deal		90	Rhodina	Collectable Appraiser (Solution Nine) Scrip Exchange (Solution Nine) Splendors Vendor (Solution Nine)

Custom Deliveries clients require that you first unlock an expansion's inventory with one of the above quests, but they are optional for unlocking later expansion's Scrip Exchange NPCs.

Quest	Type	Level	Quest Giver	Unlocks
Arms Wide Open		60	Geimlona	Custom Deliveries (Zhloe Aliapoh)
None Forgotten, None Forsaken		60	Galiena	Custom Deliveries (M'naago)
The Seaweed Is Always Greener		62	Kojin Hireling	Custom Deliveries (Kurenai)
Between a Rock and the Hard Place		66	Geimlona	Custom Deliveries (Adkiragh)
Oh, Beehive Yourself		70	Kai-Shirr	Custom Deliveries (Kai-Shirr)
O Crafter, My Crafter		70	Ehll Tou	Custom Deliveries (Ehll Tou)
You Can Count on It		70	Francel	Custom Deliveries (Count Charlemend de Durendaire)
Of Mothers and Merchants		80	Meryld	Custom Deliveries (Ameliance Leveilleur)
That's So Anden		80	Supplicant Sheep	Custom Deliveries (Anden)
A Request of One's Own		80	Theopauldin	Custom Deliveries (Margrat)

Undertaking Custom Deliveries

A detailed explanation of how collectables work in general (with images), can be found at Collectables.

Confirming items sought for delivery

Speak with clients seeking custom deliveries to confirm which items they require that week.

• Each player is limited to a total of twelve deliveries per week, and no more than six deliveries per NPC per week. Eligibility for deliveries will be reset every Tuesday at 12:00 a.m. (PST).

The location of NPCs accepting custom deliveries can also be confirmed on the map and mini-map.

Preparing items for delivery

The items sought by clients fall into three categories: crafted items, botanist and miner gathered items, and fish. Players may progress custom deliveries by turning in any of these item types and can also "mix-and-match".

Crafted Items

Recipes for items needed for Custom Deliveries can be viewed in the "Custom Deliveries" category in the Crafting Log. Each client NPC has five of these items subject to requests for delivery. The materials required to craft the items can be purchased from a vendor located nearby the client NPC.

• Recipes can be confirmed while viewing the Custom Deliveries list by selecting the requested item and accessing the subcommand menu.

Gathered Items

Each client has five types of gathered items subject to requests for delivery. These can be viewed in the Gathering Log.

• The location of these items can be confirmed while viewing the Custom Deliveries list by selecting the requested item and accessing the subcommand menu.

Fish

Each client has five types of fish subject to requests for delivery. These can be viewed in the Fishing Log. These items must be caught with   Collect active or they cannot be turned in.

• The locations of these fish can be confirmed while viewing the Custom Deliveries list by selecting the requested item and viewing its item description.

Completing deliveries

Upon delivering the items requested, you will receive a reward of gil, as well as white (and purple when level 90) crafters' or gatherers' scrips. To deliver items you need Disciple of the Hand or Land level 55+. The client's satisfaction level will also increase. Items with a higher collectability will earn greater rewards gil and scrip rewards (the satisfaction gain is fixed, as long as the item meets the minimum collectability requirement).

Raising satisfaction levels

With each successful delivery, clients will come to trust you more, leading to assignments of greater importance. Satisfaction levels are displayed as a gauge atop the Custom Deliveries list. When the gauge is filled to the maximum, the client's satisfaction level will increase. Players will receive rewards upon increasing in satisfaction level, and have the opportunity to learn more about their clients. Upon reaching the next rank, the "story" for that Custom Delivery NPC is advanced, with a cutscene and potentially a quest serving to further that story before the next rank's deliveries are unlocked.

All Custom Delivery NPCs use the same satisfaction scaling, with it taking 3 deliveries to reach rank 2, and 6 deliveries each to reach ranks 3 through 5. As such, each Custom Delivery NPC requires a minimum of 4 weeks to reach Level 5 satisfaction, due to the limit of 6 deliveries per NPC per week. Note that the shared 12 deliveries per week cap amongst all Custom Deliveries means one cannot simultaneously rank up with all of the available NPCs. At most, one can rank up with two NPCs simultaneously without increasing the time to reach rank 5 with each.

List of NPCs

For more details about each NPC's custom deliveries, see their individual pages.

Name	Level	NPC Location	Unlock Quest	Prerequisite(s)	Glamour-able*	Patch
Zhloe Aliapoh	55	Idyllshire (X:4.6, Y:6.7)	Arms Wide Open Idyllshire (X:5.8, Y:7.0)	Go West, Craftsman (and the main scenario quest A Great New Nation for access to Idyllshire).	Yes	3.55a
M'naago	60	Rhalgr's Reach (X:14.6, Y:9.4)	None Forgotten, None Forsaken Rhalgr's Reach (X:9.8, Y:12.5)	Reach Long and Prosper and the main scenario quest Return of the Bull NOTE: The quest icon will not appear over Galiena's head unless you are actively playing a DoH/DoL class.	No	4.1
Kurenai	62	The Ruby Sea (X:28.3, Y:15.3, Z:-1.2)	The Seaweed Is Always Greener Kugane (X:10.1, Y: 9.9)	Complete None Forgotten, None Forsaken to unlock M'naago's custom deliveries (see above for requirements) Complete Kurenai's quest line, consisting of: The Palace of Lost Souls (requires completion of main scenario quest Forever and Ever Apart ) Fathoms Below A Part of Your World The Elixir of Life The Two Princesses of Sui-no-Sato	Yes	4.3
Adkiragh	66	Idyllshire (X:4.8, Y:6.6)	Between a Rock and the Hard Place Idyllshire (X:5.8, Y:7.0)	The main scenario quest Stormblood, side quests Arms Wide Open (Zhloe's deliveries), and Purbol Rain	Yes	4.5
Kai-Shirr	70	Eulmore, The Canopy (X:12.2, Y:9.9)	Oh, Beehive Yourself Eulmore (X:11.7, Y:11.7)	The main scenario quest Moving Forward and unlock Shadowbringers collectibles via The Boutique Always Wins.	Yes	5.1
Ehll Tou	70	The Firmament (X:13.5, Y:11.2)	O Crafter, My Crafter The Firmament (X:14.2, Y:12.7)	The main scenario quest Litany of Peace and the side quest Go West, Craftsman. The Firmament unlocked through Towards the Firmament. Ishgardian Restoration Main Quests beginning with A Home in the Firmament and ending with To Thaw a Frozen Heart. After completing the above quests, obtain and complete the side quests from Ehll Tou, If Songs Had Wings and O Crafter, My Crafter.	No	5.3
Charlemend	70	The Firmament (X:8.9, Y:8.5)	You Can Count on It The Firmament (X:8.9, Y:8.4)	The quests Smiles Cross the Sky, The Brume Lifts, and Go West, Craftsman.	Yes	5.5
Ameliance	80	Old Sharlayan (X:15.6, Y:7.2)	Of Mothers and Merchants Old Sharlayan (X:12.6, Y:9.7)	The main scenario quest Endwalker and the side quest Go West, Craftsman.	Yes	6.15
Anden	80	Il Mheg (X:17, Y:34)	That's So Anden The Crystarium (X:9.3, Y:11.3)	The main scenario quest Endwalker and the side quest Go West, Craftsman.	Yes	6.3
Margrat	80	Labyrinthos (X:20.4, Y:20.1)	A Request of One's Own Old Sharlayan (X:13.8, Y:15.0)	The main scenario quest Going Haam and the side quest Go West, Craftsman.	Yes	6.5

*Upon reaching maximum satisfaction level (5) with most Custom Delivery NPCs, the player will be able to apply glamour to them. The player must have glamours unlocked to acquire this ability.   Glamour Prisms are required as catalysts for the glamouring process. Items used to cast glamours will be bound to you, and can no longer be traded or sold on the market. Items you wish to glamour must be in your inventory, not your dresser.

Achievements

Main article: Collectables Achievements

Custom Deliveries are associated with several achievements.