Trust System

The Trust System is a feature introduced in Shadowbringers (5.0). This system allows you to challenge dungeons from main scenario quests with a party of allied NPCs.

Parties must be composed of 1 tank, 1 healer, and 2 DPS. This feature cannot be used while in a party with other players.

The trust system is currently available for main scenario dungeons from Shadowbringers and Endwalker. The system will be expanded to include earlier dungeons, starting with the 2.0 A Realm Reborn main scenario leveling dungeons in Patch 6.1.

Using the Trust System

Scenario mode

Main article: Duty Support

After reaching the quest objective to clear a dungeon in the main scenario, several allied NPCs will be standing near the dungeon's entrance. Speak with them, and you will have the option to add them to your party and enter the dungeon.

In Scenario mode, Trust avatars will always be the minimum level to enter the dungeon.

As of patch 6.0, Scenario mode is immediately available upon unlocking a duty.

Avatar mode

The Trust system can be used to enter dungeons you have already completed. First, select Trust under Duty in the main menu. In the window that appears, select the dungeon you wish to enter and the NPCs to accompany you. Unlike scenario mode, any NPC can be brought into any dungeon regardless of their availability during the main scenario.

Once a Trust has reached level 80, the player is given the option of glamouring the character into one of their past appearances.

Trust avatars made available in Shadowbringers start at level 71, and avatars made available in Endwalker start at level 81, and accumulate experience from completing Avatar mode runs according to the following table. (Note that, as of patch 6.0, avatars level directly from 79 to 81, skipping level 80 entirely.)

Duty	Level	Trusts Available in Scenario Mode	Experience in Avatar Mode	Overleveled Experience
Holminster Switch	71	Alphinaud, Alisaie, Crystal Exarch, Lyna	3,091,000	1,236,400
Dohn Mheg	73	Alphinaud, Alisaie, Thancred, Urianger, Minfilia	3,442,000	1,376,800
The Qitana Ravel	75	Thancred, Urianger, Y'shtola, Minfilia	4,021,000	1,608,400
Malikah's Well	77	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne	4,757,000	1,902,800
Mt. Gulg	79	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne	5,439,000	2,175,600
Amaurot	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne	2,208,400
The Grand Cosmos	80	Alphinaud, Alisaie, Y'shtola, Crystal Exarch	2,254,000
Anamnesis Anyder	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne	2,293,200
The Heroes' Gauntlet	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne	2,331,200
Matoya's Relict	80	Alphinaud, Alisaie, Y'shtola, G'raha Tia	2,365,600
Paglth'an	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, G'raha Tia	2,404,400
The Tower of Zot	81	Alphinaud, Alisaie, Thancred, Estinien	2,655,600
The Tower of Babil	83	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	3,032,800
Vanaspati	85	Alphinaud, Alisaie, Thancred, Y'shtola, Estinien, G'raha Tia	3,509,200
Ktisis Hyperboreia	87	Three spoiler NPCs	3,915,600
The Aitiascope	89	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	4,024,800
The Level 89 Trial	89	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	N/A
The Dead Ends	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	0

Allied NPCs

Avatars

Ally	Role	Class/Job	Notes
Alphinaud	Healer	Academician	Scholar, but uses a unique Moonstone Carbuncle instead of a Fairy. The Carbuncle deals damage instead of healing and occasionally provides a Damage Up buff to allies Prioritizes healing Alisaie over the player if she's in the party.
		Sage	Requires Endwalker expansion
Alisaie	Ranged Magical DPS	Red Mage	Uses Limit Break against bosses as soon as it becomes available Uses Vercure to heal if the entire party's HP drops too low. Always finishes her combo with Resolution in Endwalker, regardless of her level.
Thancred	Tank	Gunbreaker	Cannot use cartridge-based abilities unless Ryne is also in the party
Urianger	Healer	Astrologian	Is able to cast Death in addition to normal abilities. Gravity inflicts Slow and Heavy to enemies hit.
	Ranged Magical DPS	Lithomancer	Summoner, but can only use Demi-Bahamut and Phoenix (in addition to Amber Carbuncle.) Available only in the level 89 trial if player is healer. Not available in Avatar mode.
Y'shtola	Ranged Magical DPS	Sorceress	Black Mage, but can cast Water, Aero, Stone, and Cure II in addition to normal abilities. Foul usages are renamed and visually appear as Holy, though it lacks the stun. Will use Cure II if tank player's HP drops extremely low.
Minfilia	Melee Physical DPS	Oracle of Light	Rogue, but can cast Banish in addition to normal abilities Never uses Limit Break if the player is a DPS role. Cannot be brought into Endwalker dungeons in Avatar Mode.
Ryne
Crystal Exarch	Any	All-Rounder	Can be a Paladin, Black Mage, or White Mage depending on the role needed Not available in Avatar mode until completing "Reflections in Crystal" and joins at level 80
G'raha Tia
Estinien	Melee Physical DPS	Dragoon	Requires Endwalker expansion Cannot be brought into Shadowbringers dungeons in Avatar Mode.

Non-Avatars

The following trust allies are only available in a single dungeon in Scenario Mode and cannot be used at all in Avatar Mode. They do not gain experience, and the player may not glamour them.

Ally	Dungeon	Role	Class/Job	Notes
Lyna	Holminster Switch	Ranged Physical DPS	Guard Captain	Dancer, but does not use Closed Position
Spoiler NPC 1	Ktisis Hyperboreia	Tank or Ranged Magical DPS	The Third Seat	Can be a Dark Knight or Black Mage depending on the role needed
Spoiler NPC 2	Ktisis Hyperboreia	Ranged Physical DPS	Soulseer	Bard, but buffs the player with Bravery instead of performing songs for the party
Spoiler NPC 3	Ktisis Hyperboreia	Any	All-Rounder	Can be a Paladin, Dancer, or White Mage depending on the role needed Has a unique level 2 Limit Break

Availability

Shadowbringers

Scenario Mode Availability

Ally	Holminster Switch	Dohn Mheg	Qitana Ravel	Malikah's Well	Mt. Gulg	Amaurot	The Grand Cosmos	Anamnesis Anyder	The Heroes' Gauntlet	Matoya's Relict	Paglth'an
Alphinaud	✓	✓		✓	✓	✓	✓	✓	✓	✓	✓
Alisaie	✓	✓		✓	✓	✓	✓	✓	✓	✓	✓
Thancred		✓	✓	✓	✓	✓		✓	✓		✓
Urianger		✓	✓	✓	✓	✓		✓	✓		✓
Y'shtola			✓	✓	✓	✓	✓	✓	✓	✓	✓
Minfilia / Ryne		✓	✓	✓	✓	✓		✓	✓
Crystal Exarch	✓						✓			✓	✓
Lyna	✓

Endwalker

Scenario Mode Availability

Ally	The Tower of Zot	The Tower of Babil	Vanaspati	Ktisis Hyperboreia	The Aitiascope	The Dead Ends
Alphinaud	✓	✓	✓		✓	✓
Alisaie	✓	✓	✓		✓	✓
Thancred	✓	✓	✓		✓	✓
Urianger		✓			✓	✓
Y'shtola		✓	✓		✓	✓
G'raha Tia		✓	✓		✓	✓
Estinien	✓	✓	✓		✓	✓
Spoiler NPC 1				✓
Spoiler NPC 2				✓
Spoiler NPC 3				✓

Official Description

In Shadowbringers, players will have the opportunity to challenge dungeons with a party of trusted non-player characters, including various Scions of the Seventh Dawn—though the traditional party matching systems will of course remain intact.