Trust System

The Trust System is a feature introduced in Shadowbringers (5.0). This system allows you to challenge dungeons from main scenario quests with a party of allied NPCs.

Parties must be composed of 1 tank, 1 healer, and 2 DPS. This feature cannot be used while in a party with other players.

Using the Trust System

Scenario mode

After reaching the quest objective to clear a dungeon in the main scenario, several allied NPCs will be standing near the dungeon's entrance. Speak with them, and you will have the option to add them to your party and enter the dungeon.

Upon re-leveling all Trust avatars to 80, Scenario mode will be unlocked for free usage, allowing you to re-enter any dungeon as though it was your first time.

Avatar mode

The Trust system can be used to enter dungeons you have already completed. First, select Trust under Duty in the main menu. In the window that appears, select the dungeon you wish to enter and the NPCs to accompany you. Unlike scenario mode, any NPC can be brought into any dungeon regardless of their availability during the main scenario.

Prior to completing the Main Scenario Quest "Shadowbringers", Trust avatars will always be the minimum level to enter the dungeon. Afterward, they will revert to level 71 and begin accumulating experience according to the following table.

Once a Trust has reached level 80, the player is given the option of glamouring the character into one of their past appearances.

Duty	Level	Trusts Available in Scenario Mode	Experience in Avatar Mode	Overleveled Experience
Holminster Switch	71	Alphinaud, Alisaie, Crystal Exarch, Lyna	3,091,000	1,236,400
Dohn Mheg	73	Alphinaud, Alisaie, Thancred, Urianger, Minfilia	3,442,000	1,376,800
The Qitana Ravel	75	Thancred, Urianger, Y'shtola, Minfilia	4,021,000	1,608,400
Malikah's Well	77	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne	4,757,000	1,902,800
Mt. Gulg	79	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne	5,439,000	2,175,600
Amaurot	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne	2,208,400
The Grand Cosmos	80	Alphinaud, Alisaie, Y'shtola, Crystal Exarch	2,254,000
Anamnesis Anyder	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne	2,293,200
The Heroes' Gauntlet	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne	2,331,200
Matoya's Relict	80	Alphinaud, Alisaie, Y'shtola, G'raha Tia	2,365,600
Paglth'an	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, G'raha Tia	2,404,400
The Tower of Zot	81	Alphinaud, Alisaie, Thancred, Estinien	2,655,600
The Tower of Babil	83	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	3,032,800
Vanaspati	85	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	3,509,200
Ktisis Hyperboreia	87	Three spoiler NPCs	3,915,600
The Aitiascope	89	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	4,024,800
The Mothercrystal	89	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	N/A
The Dead Ends	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	0

Allied NPCs

Ally	Role	Class/Job	Notes
Alphinaud	Healer	Academician	Scholar, but uses a unique Moonstone Carbuncle instead of a Fairy The Carbuncle deals damage instead of healing and occasionally provides a Damage Up buff to allies Prioritizes healing Alisaie over the player if she's in the party
		Sage	Requires Endwalker expansion
Alisaie	Ranged Magical DPS	Red Mage	Uses Limit Break against bosses as soon as it becomes available Uses Vercure to heal if the entire party's HP drops too low
Thancred	Tank	Gunbreaker	Cannot use cartridge-based abilities unless Ryne is also in the party
Urianger	Healer	Astrologian	Is able to cast Death in addition to normal abilities
Y'shtola	Ranged Magical DPS	Sorceress	Black Mage, but can cast Water, Aero, and Stone in addition to normal abilities
Minfilia	Melee Physical DPS	Oracle of Light	Rogue, but can cast Banish in addition to normal abilities Never uses Limit Break if the player is a DPS role
Ryne
Crystal Exarch	Any	All-Rounder	Can be a Paladin, Black Mage, or White Mage depending on the role needed Not available in Avatar mode until completing "Reflections in Crystal" and joins at level 80
G'raha Tia
Lyna	Ranged Physical DPS	Guard Captain	Dancer, but does not use Closed Position Not available in Avatar mode
Estinien	Melee Physical DPS	Dragoon	Requires Endwalker expansion Cannot be brought into Shadowbringers dungeons in Avatar Mode

Scenario Mode Availability

Ally	Holminster Switch	Dohn Mheg	Qitana Ravel	Malikah's Well	Mt. Gulg	Amaurot	The Grand Cosmos	Anamnesis Anyder	The Heroes' Gauntlet	Matoya's Relict	Paglth'an
Alphinaud	✓	✓		✓	✓	✓	✓	✓	✓	✓	✓
Alisaie	✓	✓		✓	✓	✓	✓	✓	✓	✓	✓
Thancred		✓	✓	✓	✓	✓		✓	✓		✓
Urianger		✓	✓	✓	✓	✓		✓	✓		✓
Y'shtola			✓	✓	✓	✓	✓	✓	✓	✓	✓
Minfilia / Ryne		✓	✓	✓	✓	✓		✓	✓
Crystal Exarch	✓						✓			✓	✓
Lyna	✓
Estinien	Not available in Shadowbringers

Official Description

In Shadowbringers, players will have the opportunity to challenge dungeons with a party of trusted non-player characters, including various Scions of the Seventh Dawn—though the traditional party matching systems will of course remain intact.