Custom Deliveries
- See also: Collectables, Crystarium Deliveries and Studium Deliveries
Custom Deliveries are NPCs that accept turn-ins of specific, dedicated collectables 
, and award players with 
gil, 
EXP and Scrips.
Clients will come to trust you more and more as you complete deliveries and increase their satisfaction level. Upon reaching a new satisfaction level, you will have the opportunity to learn more about them and earn greater rewards from deliveries.
Requirements
Players can unlock Collectables as a system by completing the level 50 quest 
Inscrutable Tastes. Players start the quest by talking to Morgayne in Foundation (X:10.1 Y:10.4). It requires the prior completion of the level 50 Heavensward MSQ 
The Better Half.
Additionally, further levels of the Scrip Exchange are unlocked in each expansion. Beginning with Stormblood's Reach Long and Prosper, these quests are single conversations without Journal entries. Once an expansion's inventory is unlocked, it becomes available at all Scrip Exchange NPCs:
Custom Deliveries clients require that you first unlock an expansion's inventory with one of the above quests, but they are optional for unlocking later expansion's Scrip Exchange NPCs.
Undertaking Custom Deliveries
A detailed explanation of how collectables work in general (with images), can be found at Collectables.
Confirming items sought for delivery
Speak with clients seeking custom deliveries to confirm which items they require that week.
- Up to Twelve deliveries (six deliveries per person) can be made in a given week. Eligibility for deliveries will be reset every Tuesday at 12:00 a.m. (PST).
The location of NPCs accepting custom deliveries can also be confirmed on the map and mini-map.
Preparing items for delivery
The items sought by clients fall into three categories: crafted items, gathered items, and fish.
Crafted Items
The Custom Deliveries category has been added to the Crafting Log. Five of these items are subject to requests for delivery. The components required to create the items for Zhloe can be purchased from the Scrap Salvager NPC in Idyllshire (X:5.9 Y:7.3).
- Recipes can be confirmed while viewing the Custom Deliveries list by selecting the requested item and accessing the subcommand menu.
Gathered Items
Five items have been added to the Gathering Log, which may be requested for delivery by Zhloe.
- The location of these items can be confirmed while viewing the Custom Deliveries list by selecting the requested item and accessing the subcommand menu.
Fish
Five new fish have been added to the fishing log, which may be requested for delivery by Zhloe.
- The locations of these fish can be confirmed while viewing the Custom Deliveries list by selecting the requested item and viewing its item description.
Completing deliveries
Upon delivering the items requested, you will receive a reward of gil, as well as white (and purple when level 90) crafters' or gatherers' scrips. To deliver items you need Disciple of the Hand or Land level 56+. The client's satisfaction level will also increase. Items with a higher collectability will earn greater rewards.
Raising satisfaction levels
With each successful delivery, clients will come to trust you more, leading to assignments of greater importance. Satisfaction levels are displayed as a gauge atop the Custom Deliveries list. When the gauge is filled to the maximum, the client's satisfaction level will increase. Players will receive rewards upon increasing in satisfaction level, and have the opportunity to learn more about their clients.
Heavensward (Zhloe Aliapoh)
Unlock
- Quest: Arms Wide Open
- Class / Level: Disciple of the Hand or Land level 60+
- Location: Idyllshire (X:5.8 Y:7.0)
- Quest-starter: Geimlona
- Prerequisite: Go West, Craftsman (and the main scenario quest A Great New Nation for access to Idyllshire).
Lore
Remember Khloe? Well, get ready to meet Zhloe—your new best friend (if you want to get your hands on some juicy rewards). Disciples of the Hand/Land will be able to experience new content, accessed by raising the satisfaction of certain NPCs.
Items
Upon reaching maximum satisfaction level, the player is able to glamour Zhloe's outfit.
Stormblood (M'naago)
Unlock
- Quest: None Forgotten, None Forsaken
- Class / Level: Disciple of the Hand or Land level 60+
- Location: Rhalgr's Reach (X:9.8 Y:12.5)
- Quest-starter: Galiena
- Prerequisite: Players must first complete the quests Reach Long and Prosper and the main scenario quest Return of the Bull
- NOTE: The quest icon will not appear over Galiena's head unless you are actively playing a Hand/Land class.
Lore
Everyone's favorite officer is looking for a few good adventurers to help her raise money for a good cause. Through regular contributions, Disciples of the Hand and Land will be able to strengthen their ties with M'naago and experience the story of the Resistance Widows and Orphans Fund.
Items
Unlike most other Custom Delivery receivers, you will not be able to glamour M'naago's outfit Upon reaching maximum satisfaction level.
Stormblood (Kurenai)
Unlock
- Quest: The Seaweed Is Always Greener
- Class / Level: Disciple of the Hand or Land level 62+
- Location: Kugane (X: 10.1 Y: 9.9)
- Quest-starter: Kojin Hireling
- Prerequisite: Complete None Forgotten, None Forsaken to unlock M'naago's custom deliveries (see above for requirements)
- Complete Kurenai's quest line, consisting of:
- The Palace of Lost Souls (requires completion of main scenario quest Forever and Ever Apart )
Fathoms Below- A Part of Your World
- The Elixir of Life
- The Two Princesses of Sui-no-Sato
Lore
Kurenai has a dream. And to realize that dream, she needs custom deliveries. As a Disciple of the Hand or Land, you may contribute to her ambition to bring change to Sui-no-Sato. And who knows? If you do enough for her cause, she might even let you dress her up...
Items
Upon reaching maximum satisfaction level, the player is able to glamour Kurenai's outfit.
Stormblood (Adkiragh)
Unlock
- Quest: Between a Rock and the Hard Place
- Class / Level: Disciple of Hand or Land level 66+
- Location: Idyllshire (X:5.8, Y:7.0)
- Quest-starter: Geimlona
- Prerequisite: The main scenario quest Stormblood, side quests Arms Wide Open (Zhloe's deliveries), and Purbol Rain
Lore
The mysterious Adkiragh, illustrious proprietor of the Hard Place, has found himself on a proverbial precipice, and only by your custom deliveries can he make his way back from the brink. Those who contribute to his cause will not only earn special rewards, but permission to coordinate his attire besides. Will the visage behind the mask finally be revealed? There is only one way to find out!
Items
Upon reaching maximum satisfaction level, the player is able to glamour Adkiragh's outfit.
Shadowbringers (Kai-Shirr)
Unlock
- Quest: Oh, Beehive Yourself
- Class / Level: Disciple of the Hand or Land level 70+
- Location: Eulmore (X:11.7 Y:11.7)
- Quest-starter: Kai-Shirr
- Prerequisite: Players must first complete the main scenario quest Moving Forward and unlock Shadowbringers collectibles via The Boutique Always Wins.
Lore
Kai-Shirr has at long last been reunited with his childhood friends in Eulmore, though he finds the city itself undergoing sweeping changes following the fall of Vauthry. In the hope of helping to forge a brighter future for his new home, Kai-Shirr devises a plan to attract visitors to Eulmore, with the Beehive playing a central role. However, in order to cater to the needs of customers from every walk of life, he must seek the aid of none other than the Warrior of Darkness.
Items
Players can gain the ability to cast glamours on Kai-Shirr by raising his satisfaction level to the maximum.
- The player must have glamours unlocked to acquire this ability.
- Glamour prisms are required as catalysts for the glamouring process.
- Items used to cast glamours will be bound to you, and can no longer be traded or sold on the market.
Shadowbringers (Ehll Tou)
Unlock
- Quest: O Crafter, My Crafter
- Class / Level: Disciple of the Hand or Land level 70+
- Location: The Firmament (X:14.2 Y:12.7)
- Quest-starter: Foncrineau
- Prerequisite: Players must first complete the main scenario quest Litany of Peace and the side quest Go West, Craftsman, and you must unlock the Firmament through Towards the Firmament. Afterwards, you must complete the first few Ishgardian Restoration Main Quests, beginning with A Home in the Firmament and ending with To Thaw a Frozen Heart. After completing those quests, you can then obtain and complete the side quests from Ehll Tou, If Songs Had Wings and O Crafter, My Crafter to unlock the ability to complete Ehll Tou's Custom Deliveries.
Lore
Though the people of Ishgard and dragonkind have agreed to a truce, they have yet to fully realize the potential of such an alliance. The dragonling Ehll Tou hopes that by learning the ways of artisans, she and her brethren may contribute to the Ishgardian restoration and strengthen the bonds of trust with their newfound friends.
Items
Shadowbringers (Count Charlemend de Durendaire)
Unlock
- Quest: You Can Count on It
- Class / Level: Disciple of the Hand or Land level 70+
- Location: The Firmament (X:8.9, Y:8.4)
- Quest-starter: Maurilette
- Prerequisite: Players must first complete the quests Smiles Cross the Sky, The Brume Lifts, and Go West, Craftsman.
Lore
House Durendaire is considered the foremost of the noble houses of Ishgard, and Count Charlemend stands at its head. Thus, when such a dignitary is seen skulking about the Firmament, it could scarcely go unnoticed. What manner of surreptitious business could have brought the man to the newly rebuilt district? All will be revealed in a tale of unlikely friendship set amidst an era of change.
Items
Endwalker (Ameliance Leveilleur)
Unlock
- Quest: Of Mothers and Merchants
- Class / Level: Disciple of the Hand or Land level 80+
- Location: Old Sharlayan (X: 12.6, Y: 9.7)
- Quest-starter: Well-dressed Attendant
- Prerequisite: Players must first complete the main scenario quest Endwalker and the side quest Go West, Craftsman.
Lore
With the Final Days averted, great waves of change have reached the shores of Sharlayan. The burden of its duty lifted, the long-reticent seat of knowledge has begun to open its borders at last, and in the midst of such upheaval, Ameliance Leveilleur has a new venture in mind...