Duty Support

See also: Trust System

The Duty Support system can be used to progress through main scenario dungeons and 4-player trials with a party of NPCs.

The Howling Eye with Duty Support

As of Patch 6.2, instanced duties for A Realm Reborn, Heavensward, Shadowbringers, and Endwalker are supported. Duty Support for 3.x to Stormblood and beyond will be added in future patches.

Parties must be composed of 1 tank, 1 healer, and 2 DPS. This feature cannot be used while in a party with other players, limited jobs are not allowed, and Level Sync cannot be disabled. The player must also meet the average item level requirement for the duty to register.

Accessing the Duty Support System from Duty Entrance

After reaching the quest objective to clear a dungeon in the main scenario, the Duty Support icon will display above the entrance of the duty. Select the entrance, and then choose the option to enter the dungeon with a group of NPCs in the window that appears. A new menu will display, from which you can select "Register for Duty" to begin the duty.

In dungeons added starting in Shadowbringers, which are compatible with Trust, several allied NPCs will be standing near the dungeon's entrance. Speaking to them will also bring up the Duty Support UI.

In Duty Support mode, NPCs will always be the minimum level to enter the dungeon.

Accessing the Duty Support System from Main Menu

First, select Duty Support under Duty in the main menu. A list of available duties will be displayed in the window that appears. Select the duty you wish to enter, confirm which NPCs will be accompanying you, then select the "Register for Duty."

The Duty Finder and Trust menus can also be accessed by pressing the appropriate button at the bottom of the Duty Support menu.

Party Selection

Certain duties allow you to switch out the NPCs in your party. This is indicated by a message that displays underneath your party members.

Click on your party members or press the confirm button on your controller to open a window showing a list of available NPCs for that duty.

• The NPC party members available in instanced duties prior to Shadowbringers are fixed according to your role, and therefore cannot be selected.

Compatible Duties

Duty	Level	NPCs Available in Duty Support Mode
Sastasha	15	Eager Marauder, Eager Conjurer, Eager Thaumaturge, Eager Lancer
The Tam-Tara Deepcroft	16	Eager Marauder, Eager Conjurer, Eager Thaumaturge, Eager Lancer
Copperbell Mines	17	Eager Marauder, Eager Conjurer, Eager Thaumaturge, Eager Lancer
The Bowl of Embers	20	Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
The Thousand Maws of Toto-Rak	24	Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
Haukke Manor	28	Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
Brayflox's Longstop	32	Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
The Navel	34	Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
The Stone Vigil	41	Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
The Howling Eye	44	Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
Castrum Meridianum	50	Storm Marauder, Serpent Conjurer, Flame Thaumaturge, Serpent Lancer
The Praetorium	50	Storm Marauder, Serpent Conjurer, Flame Thaumaturge, Serpent Lancer
The Porta Decumana	50	Storm Marauder, Serpent Conjurer, Flame Thaumaturge, Serpent Lancer
Snowcloak	50	Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
The Keeper of the Lake	50	Scion Marauder, Scion Conjurer, Scion Thaumaturge, Scion Lancer
Sohm Al	53	Alphinaud, Estinien, Ysayle
The Aery	55	Estinien, Temple Knight, Temple Chirurgeon, Temple Banneret
The Vault	57	Alphinaud, Haurchefant, Temple Banneret
Holminster Switch	71	Alphinaud, Alisaie, Crystal Exarch, Lyna
Dohn Mheg	73	Alphinaud, Alisaie, Thancred, Urianger, Minfilia
The Qitana Ravel	75	Thancred, Urianger, Y'shtola, Minfilia
Malikah's Well	77	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne
Mt. Gulg	79	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne
Amaurot	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne
The Grand Cosmos	80	Alphinaud, Alisaie, Y'shtola, Crystal Exarch
Anamnesis Anyder	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne
The Heroes' Gauntlet	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne
Matoya's Relict	80	Alphinaud, Alisaie, Y'shtola, G'raha Tia
Paglth'an	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, G'raha Tia
The Tower of Zot	81	Alphinaud, Alisaie, Thancred, Estinien
The Tower of Babil	83	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia
Vanaspati	85	Alphinaud, Alisaie, Thancred, Y'shtola, Estinien, G'raha Tia
Ktisis Hyperboreia	87	Three spoiler NPCs
The Aitiascope	89	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia
The Level 89 Trial*	89	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia
The Dead Ends	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia
Alzadaal's Legacy	90	Urianger, Y'shtola, Estinien, G'raha Tia
The Fell Court of Troia	90	Y'shtola, Estinien, Varshahn

• This trial is the only 8-player duty available for Duty Support. A party must consist of 2 tanks, 2 healers, and 4 DPS.

Allied NPCs

Non-Avatars

The following allies are only available in Duty Support Mode and cannot be used at all in Trust Mode. They do not gain experience, and the player may not glamour them.

Ally	Dungeon	Role	Class/Job	Notes
Roegadyn Marauder	A Realm Reborn story duties	Tank	Marauder	Uses the prefix "Eager" from Sastasha until Copperbell Mines; "Scion" from The Bowl of Embers until The Howling Eye and for Snowcloak and The Keeper of the Lake; and "Storm" from Castrum Meridianum till The Porta Decumana.
Hyur Conjurer	A Realm Reborn story duties	Healer	Conjurer	Uses the prefix "Eager" from Sastasha until Copperbell Mines; "Scion" from The Bowl of Embers until The Howling Eye and for Snowcloak and The Keeper of the Lake; and "Serpent" from Castrum Meridianum till The Porta Decumana.
Lalafell Thaumaturge	A Realm Reborn story duties	Magical Ranged DPS	Thaumaturge	Uses the prefix "Eager" from Sastasha until Copperbell Mines; "Scion" from The Bowl of Embers until The Howling Eye and for Snowcloak and The Keeper of the Lake; and "Flame" from Castrum Meridianum till The Porta Decumana.
Elezen Lancer	A Realm Reborn story duties	Melee DPS	Lancer	Uses the prefix "Eager" from Sastasha until Copperbell Mines; "Scion" from The Bowl of Embers until The Howling Eye and for Snowcloak and The Keeper of the Lake; and "Serpent" from Castrum Meridianum till The Porta Decumana. Cannot be swapped with the Thaumaturge, and is thus only available if the player is a Tank or Healer.
Ysayle	Sohm Al	Tank or Magical Ranged DPS	Oracle of Frost
Temple Knight	The Aery	Tank	Knight
Temple Chirurgeon	The Aery	Healer	Chirurgeon
Temple Banneret	The Aery, The Vault	Melee DPS	Banneret
Haurchefant	The Vault	Tank or Melee DPS	Chivalric Knight	Functions as a Gladiator in both Tank and DPS roles. His skills as a DPS deal more damage and generate less enmity.
Lyna	Holminster Switch	Ranged DPS	Guard Captain	Dancer, but does not use   Closed Position.
Spoiler NPC 1	Ktisis Hyperboreia	Tank or Magical Ranged DPS	The Third Seat	Can be a Dark Knight or Black Mage depending on the role needed.
Spoiler NPC 2	Ktisis Hyperboreia	Ranged DPS	Soulseer	Bard, but buffs the player with Bravery instead of performing songs for the party.
Spoiler NPC 3	Ktisis Hyperboreia	Any	All-Rounder	Can be a Paladin, Dancer, or White Mage depending on the role needed. Has a unique level 2 Limit Break.
Varshahn	The Fell Court of Troia	Tank or Melee DPS	Satrap	Can be a Gladiator or Dragoon depending on the role needed. Uses The Scarlet Whisper as both roles, an AoE attack that deals high damage. As a Gladiator, is able to drain HP from enemies with certain abilities to heal himself. As a Dragoon, does not use any jump or dive abilities.

Avatars

The following NPCs are also compatible with Trust.

Ally	Role	Class/Job	Notes
Alphinaud	Healer	Academician	Scholar, but uses a unique Moonstone Carbuncle instead of a Fairy. The Carbuncle deals damage instead of healing and occasionally provides a Damage Up buff to allies. Prioritizes healing Alisaie over the player if she's in the party.
		Sage	Requires Endwalker expansion. Does not use   Kardia, but has stronger healing to compensate.
	Magical Ranged DPS	Academician	Available only in Sohm Al and The Vault if the player is healer. Not available in Trust mode.
Alisaie	Magical Ranged DPS	Red Mage	Uses Limit Break against bosses as soon as it becomes available. Has a unique level 2 Limit Break called Vermillion Pledge. Uses   Vercure to heal if the entire party's HP drops too low. Always finishes her combo with   Resolution in Endwalker, regardless of her level.
Thancred	Tank	Gunbreaker	Cannot use cartridge-based abilities unless Ryne (in Shadowbringers) or Y'shtola (from Paglth'an onward) is also in the party. This has no effect on his damage output.
Urianger	Healer	Astrologian	Is able to cast Death in addition to normal abilities.   Gravity inflicts Slow and Heavy on enemies hit.
	Magical Ranged DPS	Lithomancer	Summoner, but can only use   Summon Bahamut and   Summon Phoenix (in addition to Amber Carbuncle.) Available only in the level 89 trial if player is healer. Not available in Trust mode.
Y'shtola	Magical Ranged DPS	Sorceress	Black Mage, but can cast Water, Aero, Stone, and   Cure II in addition to normal abilities.   Foul usages are renamed and visually appear as   Holy, though it lacks the stun. Will use   Cure II if tank player's HP drops extremely low.
	Healer	Sorceress	Available only in The Fell Court of Troia if the player is a non-healer role. Not available in Trust mode.
Minfilia	Melee DPS	Oracle of Light	Rogue, but can cast Banish in addition to normal abilities. Never uses Limit Break if the player is a DPS. Cannot be brought into Endwalker dungeons in Trust Mode, and is capped at level 80.
Ryne
Crystal Exarch	Any	All-Rounder	Can be a Black Mage, Paladin, or White Mage depending on the role needed. Not available in Trust mode until completing "Reflections in Crystal" and joins at level 80.
G'raha Tia
Estinien	Melee DPS	Dragoon	Requires Endwalker expansion. Cannot be brought into Shadowbringers dungeons in Trust Mode.

Availability

Shadowbringers

Duty Support Availability

Ally	Holminster Switch	Dohn Mheg	Qitana Ravel	Malikah's Well	Mt. Gulg	Amaurot	The Grand Cosmos	Anamnesis Anyder	The Heroes' Gauntlet	Matoya's Relict	Paglth'an
Alphinaud	✓	✓		✓	✓	✓	✓	✓	✓	✓	✓
Alisaie	✓	✓		✓	✓	✓	✓	✓	✓	✓	✓
Thancred		✓	✓	✓	✓	✓		✓	✓		✓
Urianger		✓	✓	✓	✓	✓		✓	✓		✓
Y'shtola			✓	✓	✓	✓	✓	✓	✓	✓	✓
Minfilia / Ryne		✓	✓	✓	✓	✓		✓	✓
Crystal Exarch	✓						✓			✓	✓
Lyna	✓

Endwalker

Duty Support Availability

Ally	The Tower of Zot	The Tower of Babil	Vanaspati	Ktisis Hyperboreia	The Aitiascope	The Dead Ends	Alzadaal's Legacy	The Fell Court of Troia
Alphinaud	✓	✓	✓		✓	✓
Alisaie	✓	✓	✓		✓	✓
Thancred	✓	✓	✓		✓	✓
Urianger		✓			✓	✓	✓
Y'shtola		✓	✓		✓	✓	✓	✓
G'raha Tia		✓	✓		✓	✓	✓
Estinien	✓	✓	✓		✓	✓	✓	✓
Spoiler NPC 1				✓
Spoiler NPC 2				✓
Spoiler NPC 3				✓
Varshahn								✓